Cash on delivery, 64 districts7-day easy exchange
Summer cotton sale: up to 30% off · Free delivery over ৳1,500

Help centre

How can we help?

Exchange and refund policy

Size exchange

Exchange any size within 7 days of delivery. The item must be unworn, unwashed and have its tags. The courier swaps it at your door.

Damaged or wrong item

Tell us within 48 hours with a photo on WhatsApp. We replace it free of charge, including delivery.

Refunds

If an item cannot be replaced, we refund to the same bKash, Nagad or card within 7 working days. Cash on delivery orders are refunded by bKash or Nagad.

Group buy refunds

If a flash group does not reach its target by the end of the offer, your payment is refunded in full.

Wholesale orders

Wholesale orders can be exchanged for size within 7 days if the pieces are unsold and in their original packing.

Still need help? Call or WhatsApp 09XXX-XXXXXX (Every day, 9 am to 10 pm), or send us a message.