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Exchange and refund policy
Size exchange
Exchange any size within 7 days of delivery. The item must be unworn, unwashed and have its tags. The courier swaps it at your door.
Damaged or wrong item
Tell us within 48 hours with a photo on WhatsApp. We replace it free of charge, including delivery.
Refunds
If an item cannot be replaced, we refund to the same bKash, Nagad or card within 7 working days. Cash on delivery orders are refunded by bKash or Nagad.
Group buy refunds
If a flash group does not reach its target by the end of the offer, your payment is refunded in full.
Wholesale orders
Wholesale orders can be exchanged for size within 7 days if the pieces are unsold and in their original packing.
Still need help? Call or WhatsApp 09XXX-XXXXXX (Every day, 9 am to 10 pm), or send us a message.
Frocks
Rompers
Jeans
T-shirts
Sets